QAVRAHelp

Knowledge Profiles

A Knowledge Profile is the approved source set QAVRA can use when answering questions, creating training, or helping an MCP-connected assistant.

Use a Knowledge Profile when you want responses and course drafts grounded in your own material instead of generic training advice.

What Can Go Into A Knowledge Profile

Knowledge Profiles can use approved material such as:

  • Policies and procedures.
  • Training manuals and facilitator notes.
  • Web pages and PDFs.
  • YouTube videos, prepared through their transcripts.
  • Voice or podcast audio files.
  • Notion pages selected for QAVRA.
  • Product, compliance, role, or workplace documentation.
  • Expert-authored notes.

Choose the intake method that matches the source: a single web page or bounded website crawl, PDF upload, YouTube URL, audio upload, connected Notion page, pasted Text/Markdown, or a reviewed Structured Guide. A generic video file or arbitrary streaming URL is not a supported Knowledge Profile source; use an approved YouTube URL or provide an approved transcript/extract instead.

When adding a PDF source, you can upload a file or paste a public PDF URL. QAVRA downloads the linked file, verifies that it is a PDF and within the supported size limit, then lets you select the pages to use.

When To Create One

Create or update a Knowledge Profile before you:

  • Generate a course blueprint from workplace requirements.
  • Ask a connected assistant to draft or improve a course structure.
  • Let external AI answer questions from your approved material.
  • Create public or internal expert support experiences.
  • Refresh training after a policy, process, or product changes.

Before You Use It With MCP Connections

Check these settings in QAVRA:

  1. The source material is current and approved.
  2. The profile name clearly describes the knowledge area.
  3. The routing profile explains when the profile should be used.
  4. External AI access is enabled only when your organization allows it.
  5. The external audience is limited to the right users or organization.

How Courses Use Knowledge Profiles

A course can be connected to a Knowledge Profile. When connected, QAVRA uses that profile while suggesting or drafting course structure changes.

This helps the course structure stay close to the real source material, learner context, and workplace requirements.

If Answers Look Wrong

If a connected assistant or QAVRA gives an answer that feels too generic, check:

  • Whether the right Knowledge Profile is connected.
  • Whether the source material has been refreshed.
  • Whether the profile routing description is specific enough.
  • Whether the connected user has permission to use the profile externally.

Check Source Meaning

For material that contains rules, check that the prepared source preserves who each rule applies to, its thresholds and all exceptions. An Ingested status alone does not establish that these details are correct.

If a prepared source changes a rule’s meaning, resolve the source-quality issue before using it for new training or expert guidance. Refreshing the source does not automatically correct lessons already generated from it.

Web preparation first removes website clutter from the HTML, then uses AI to clean the remaining text while preserving substantive wording and meaning. If a page exceeds the preparation limit, use a complete smaller source rather than cutting off text that may contain conditions or exceptions.

A separate summary is generated from the cleaned text for source search, catalogue descriptions and planning context. Teaching evidence continues to use the cleaned source content; the summary does not replace it.